Most were aware of the harmful effects of work stress on their health. Seven types of workplace stressors were identified. Many interviewees described working at casino as very stressful. Semi-structured interviews with fifteen casino employees (9 men and 6 women) were conducted. Adopting the transactional theories of stress and coping, this exploratory study examined perceived job satisfaction, work stressors, stress strains, coping responses and gambling behavior among Chinese casino employees in Macau. However, little theory-driven research has been conducted to investigate Asian gaming venue employees’ experience of work stress and gambling behavior. A variety of occupational stressors and workplace factors were uncovered for causing the elevated risk.
The prior literature has suggested that gaming venue employees might be an at-risk group for developing gambling problems.
